See our Shipping & Returns Page for questions related to this.
Can I reuse the candle vessel?
Absolutely! Our concrete vessels are designed for durability and versatility.
Once your candle has burned down, simply clean out any remaining wax and wick residue. You can then purchase refills of your favorite scent, which fit perfectly into your existing vessel, allowing you to enjoy your Devetu Aroma candle again and again.
This sustainable option not only extends the life of your vessel but also reduces waste.
What should I do if my order arrives damaged?
We strive to ensure every order arrives in perfect condition. If your order is damaged during shipping, please contact our customer service team within 48 hours of receiving your package, and we will assist you with a replacement or refund.
Do you offer international shipping?
Yes, we offer international shipping. Rates are determined by destination and weight. Customers are responsible for any customs fees.
Do you wholesale Devetu Candles?
Yes we do! Please contact us through our contact page and we will be happy to assist in considering you to be a wholesale partner.
Where are Devetu Aroma candles made?
Each Devetu Aroma candle is handcrafted by a single artisan, ensuring meticulous attention to detail and quality. Our candles are proudly made in Woodland Hills, CA
Do your candles contain any harmful chemicals?
No, our candles are free from parabens, phthalates, sulfates, and dyes. We prioritize using clean, safe ingredients to ensure a healthy and enjoyable experience for our customers.
How do I care for my Devetu Aroma candle?
To ensure optimal performance, trim the wick to 1/4 inch before each use. Allow the wax to melt to the edge of the vessel during each burn to prevent tunneling. Avoid burning your candle for more than 4 hours at a time to ensure even melting and longevity.
What makes Devetu candles unique?
Devetu candles are crafted in unique concrete vessels, each designed by hand to ensure no two candles are alike. Our scents are created using eco-friendly, premium ingredients.
What are the ingredients in your candles?
Our candles are made from a blend of coconut and soy waxes, essential oils, natural fragrance oils, and cotton wicks, ensuring a clean and eco-friendly burn.
Can I customize my order?
While we don’t offer custom scent blending, you can choose your preferred scents and match sets in our curated bundles.
How long will my candle last?
While we don’t offer custom scent blending, you can choose your preferred scents and match sets in our curated bundles.